Shipping Policy

How long does it take for my order to arrive?

• All orders will have a manufacturing time frame of 5-7 business days (excluding weekends and holidays) prior to the order being shipped, regardless of the shipping method selected. For orders that choose Ground, 2- Day, Overnight shipping service will be put into production within 12 hours. Outside of this time, you will not be able to change order information or cancel it.
• Your order will arrive approximately 5-7 business days after it's shipped (Except some products, please refer below). We use different shipping partners, but the final delivery is usually via USPS.
• For international orders please allow 2-4 weeks for delivery. The final delivery is usually via your local postal service.
• You will receive your order once sent within 1-8 business days depending on the shipping service you have chosen.

To double-check ETA’s, check the estimated delivery date on your receipt or reach out to our team at contact@chillever.com

SPECIFICATION FOR ALL WOODEN PRODUCTS, CUSTOM SHAPED ORNAMENTS AND CHRISTMAS STOCKINGS:

- Processing Time: 3-5 working days average after payment and all designs updated correctly

- Shipping Time: 7- 15 working days average (US)

SPECIFICATION FOR JEWELRY ( Necklace, Bracelet,...) :

- Processing Time: 1-3 working days

- Shipping Time: 2- 8 working days average (US)

- Express Shipping Time: 1-3 working days average (US)

PRODUCTION

- Tracking country Origin is US

How much does shipping cost?

Here’s how we break down of our shipping prices:

- $7.99 for order price under $49.99

- $9.99 for order from $50 to $99.99

- $14.99 for order from $100 to $199.99

- Free shipping over 200$