Shipping Policy

How long does it take for my order to arrive?

• All orders will have a manufacturing time frame of 5-7 business days (excluding weekends and holidays) prior to the order being shipped, regardless of the shipping method selected. For orders that choose Ground, 2- Day, Overnight shipping service will be put into production within 12 hours. Outside of this time, you will not be able to change order information or cancel it.
• Your order will arrive approximately 5 - 7 business days after it's shipped (Except some products, please refer below). We use different shipping partners, but the final delivery is usually via USPS.
• For international orders please allow 2 - 4 weeks for delivery. The final delivery is usually via your local postal service.
• You will receive your order once sent within 1-8 business days depending on the shipping service you have chosen.

To double-check ETA, check the estimated delivery date on your receipt or reach out to our team at contact@chillever.com

SPECIFICATION FOR ALL WOODEN PRODUCTS, CUSTOM SHAPED ORNAMENTS AND CHRISTMAS STOCKINGS:
- Processing Time: 3 - 5 working days average after payment and all designs updated correctly
- Shipping Time: 7 - 10 working days average (US)

SPECIFICATION FOR JEWELRY ( Necklace, Bracelet, Watch, ...) :

- Processing Time: 1 - 3 working days (US)

- Shipping Time: 2 - 5 working days average (US)

- Express Shipping Time: 1 - 3 working days average (US)

- Free shipping over 200$ (Only regular shipping of jewelry)

- Tracking country Origin is US

HOW MUCH DOES SHIPPING COSTS?

Here’s how we break down of our shipping prices:

- $8.99 for order price under $49.99 (US)

- $11.99 for order from $50 to $99 (US)

- $14.99 for order from $100 to $199.99 (US)

- Free shipping over 200$ (Only regular shipping) (US)